Frequently Asked Questions

These are just a couple of questions you may have. You can also access our help guides:


I don’t know my password.

You can reset your password on the login page. Direct link here.

How do I add a user?

The application portal allows you to easily manage your users. Instructions to do so are here.

It’s not allowing me to fill out sections of the assessment.

The “Organizational Profile” and ”Section 1: Corporate Governance” must be marked complete before starting the other sections. 

I marked a section as complete, but need to make a change.

You can easily re-open a section by clicking the three dots on the top right of that section. Don’t forget to mark it as complete after you’re done making edits.